Technology Support

General Concerns
If you are experiencing technical problems with an Erie 1 BOCES-borrowed device, please email ISTech@e1b.org with your name, phone number, the program or school your child is attending and a description of your problem, and someone will get back to you as soon as possible.

Technology Device Sign Out
Acceptable Use Policy
Code of Conduct

Parents Guide to Google
If you are having trouble connecting with a class on Google Meet, please be sure you are using your E1B account, and not your personal or Home-District account. This is the source of 98% of problems.
Parents Guide to Google Classroom (if accessing on a computer or Chromebook)

Resource Quick Links
Google Classroom
Google Classroom for Students (Video)
Google Meet Tutorial
Google Meet Etiquette